Announcement Regarding the Coronavirus (COVID-19) Pandemic

Following the Provincial State of Emergency & Stay At Home Order, please note the following:

The office is currently closed through to and including May 20 due to the Province-Wide State of Emergency & Stay At Home Order. During this time, our office staff will be working from their home offices responding to emails only (info@rentcottage.com). Phone messages will be returned once the office reopens.

Reservations are currently not being accepted for the rental period of April 3-May 20, 2021. These dates may be altered based on future Provincial Announcements.

To Our Valued Rentcottage.com Guests

We hope that you and your family are staying healthy and safe as we all navigate our way through this unfortunate Coronavirus (COVID-19) pandemic situation.

Cancellation:

If the Provincial Government specifically bans short-term cottage rentals preventing you from traveling to your cottage rental location, you will be refunded in full.  The travel ban must include the start date of your rental period for you to be eligible for a refund.

If you have a reservation and you or someone in your group tests positive for Covid-19, our standard cancellation applies.  Please see section #7 in our Terms and conditions to review.

If you have a reservation and if you or someone in your group might have Covid-19 or is in self-isolation due to close contact, our standard cancellation applies.  Please see section #7 in our Terms and conditions to review.

To ensure the safety of our owners and future guests we are not able accept your reservation if you have experienced any of the following within 14 days of your reservation’s arrival date.

  • If you have travelled outside of Canada.
  • You have been in direct contact with anyone that is a confirmed or probable case of COVID-19.
  • You have had recent symptoms of fever of new onset cough.
  • If you have already been asked to go into self isolation for COVID-19 precautions.

If your cottage rental area has moved to a different zone and/or gathering numbers are restricted:

All Ontario residents/visitors are responsible to adhere to legislation as noted below for the area of their rental: https://www.ontario.ca/laws/regulation/200263

If gathering numbers are restricted, you may need to adjust your numbers based on what is permitted for the current zone for that area.  This may not apply if your registered guest list is all from one household.  Individuals who live alone and single parents may consider having exclusive, close contact with another household to help reduce the negative impacts of social isolation

When making a booking, it is important to consider alternative plans should gathering restrictions come into legislation between the time you book and the start of your rental.

While on vacation please remember:

  • Wear a mask. Many places will not allow you to enter without a mask.
  • Limit the number of people going into town and stores.
  • Follow the guidelines and policies stores have set out for visitors.
  • Research the community you are vacationing in to see what is open and what is not. Example: Beaches, parks, hiking trails, etc.

Cleaning Guidelines to Prevent the Spread of COVID-19

In addition to the cleaning list we already provide, we have created the following cleaning checklist based on recommendations from the Centre for Disease Control and Prevention (CDC).

Your Cleaning Checklist

  • Ventilate rooms before you clean. Allow fresh air to circulate for at least 30 minutes. If possible, leave all windows open during the entire cleaning process.
  • Wash you hands thoroughly before and after each cleaning. Use soap and water, scrub for at least 20 seconds. If that is not possible, use a hand sanitizer with at least 60% alcohol.
  • Wear disposable gloves while you clean. Gloves should be thrown out after each cleaning. Make sure to wash your hands immediately after gloves are removed.
  • Clean, then disinfect. Cleaning is when you use soap or detergent to remove dirt, germs, and impurities. Disinfecting refers to the use of chemicals like bleach or alcohol to kill germs. Doing both is the best way to reduce the spread of infection.
  • Use the right disinfectant. Diluted household bleach solutions, cleaning products with at least 70% alcohol and most common disinfectants registered by the Environmental Protection Agency are believed to be effective against the Coronovirus.
  • Focus on frequently touched surfaces. Light switches, doorknobs, remote controls, and faucet handles are just a few of the areas you will need to disinfect. Please see our list of frequently touched services.
  • Wash all linens at the highest heat setting recommended by the manufacturer. That includes bed sheets, mattress covers, hand and bath towels, kitchen towels, and blankets. Wear gloves when handling dirty laundry.
  • Empty the vacuum cleaner after every cleaning. Disinfect the vacuum cleaner along with other cleaning appliances like the dishwasher and washing machine.
  • What to Clean and Disinfect. Cleaning your space for a new guest? Pay special attention to these frequently touched surfaces.

FREQUENTLY TOUCHED SERVICES

General:

  • Doorknobs
  • Fans and Lamp Chains
  • Garbage and Recycling Bins
  • Hairdryers
  • Irons and Ironing Boards
  • Keys
  • Light Switches
  • Railings
  • Remote Controls
  • Tabletops
  • Thermostats
  • Windowsills and Handles

Kitchen:

  • Appliances: Coffee Maker, Oven, Toaster, Kettle
  • Cabinet Handles and Pulls
  • Condiments: Oil, Salt/Pepper Shakers, Spice Containers, etc.
  • Hard-backed Chairs
  • Kitchenware: Dishes, Cutlery, Cooking Utensils, Glasses, etc
  • Sinks and Faucets

Bathroom:

  • Sinks and Faucets
  • Toilets
  • Showers, Tubs and Faucets
  • Soap Dispensers
  • Shower Curtains and Doors

Bedroom:

  • Nightstands
  • Hangers and Luggage Racks
  • Head and Foot Boards
  • Dressers

Cleaning Appliances:

  • Dishwashers
  • Vacuum Cleaners
  • Washer/Dryer Units
  • Brooms/Mops

Kids Items:

  • Highchairs
  • Portable Cribs and Playpens
  • Toys

Other Amenities:

  • Bikes
  • Books
  • Boardgames
  • Movies
  • Radios
  • CD Player
  • DVD Players
  • Canoes, Kayaks, SUP Boards and Paddles
  • Patio Furniture
  • BBQ

Due to COVID-19, renters are responsible to bring all their own LINENS, TOWELS, PILLOWS and BLANKETS as they will NOT BE PROVIDED for the 2021 rental season regardless of what is noted under “At A Glance”. We apologize for any inconvenience.

Sincerely,

Dave Craig, President,
Rentcottage.com

Contact

Rentcottage.com
2832 Highway #6
P.O. Box 70, Lions Head, N0H 1W0
Toll Free: 888.447.9590
Intl: 519.793.3108
Office Hours: Mon-Fri 830am-430pm (Year Round)
Sat & Sun 900am-600pm (May 1-Sept 30)

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