Terms & Conditions

Terms and Conditions of All Rentals
1. General Interactive Vacation Rentals Inc., operating as Rentcottage.com (“the Agency”) acts as a booking agent. It arranges bookings and reservations of cottage accommodation as agents for the owners of the holiday accommodation (“the Property Owner”). The person or persons who provide payment on account of a booking are hereafter referred to as the “Vacationer 2. Contract By selecting “I Agree, Reserve this Property” on the booking interface of the www.rentcottage.com web site, the Vacationer understands and agrees that they are entering into a legal binding contract between the Vacationer and Property Owner as per the authority Ontario Electronic Commerce Act, RSO 2000. The issuance of a written or electronic confirmation to the Vacationer by the Agency shall complete a binding contract between the Vacationer and the Property Owner. 3. Limitations of Liability The Vacationer represent, warrants, acknowledge and agrees with Rentcottage.com (the Agency) and the Property Owner (the Property Owner) that they will use the cottage and its facilities in accordance with the terms and conditions of this agreement and the house hold rules and that they do so at their own risk and that they indemnify and save the Agency and Property Owner harmless from any claim made as a result of personal injury, sickness or death, loss or damage, however caused, to person or property of the Vacationer or their family, guests, visitors, servants and agents during or after the time of occupancy. Further, the Vacationer accepts full responsibility of the use of any recreational equipment, such as boats and motors, etc. and agrees to pay for any repairs to damage to or replacement of said equipment, if caused by the vacationer or any of their family, guests, visitors, servants and agents. 4. Credit Card Guarantee The Vacationer agrees to provide a valid credit card number as a guarantee: To pay all outstanding long distance phone charges, and accept all liability for any damage beyond normal wear and tear (for those items not covered by the Accidental Damage Protection Plan, if purchased) during the term of the Vacation; And to also to pay any penalties listed in this agreement and house rules for failure to meet any of the terms and conditions listed there in. 5. Payment 5.1 Bookings shall be confirmed in writing by the Agency on payment of a deposit (said confirmation does not refer to the Booking Application Form). 5.2 Receipt of any deposit prior to the Agency’s written confirmation of the reservation shall not constitute acceptance of any booking. 5.3 The balance shall be payable 30 days prior to the commencement of the holiday. 5.4 If the Vacationer books the holiday less than 30 days from its commencement the full booking charge shall be payable upon booking. 5.5 All payments shall be made to the Agency by credit card, cheque, money order or in cash only. 5.6 There will be a $25.00 penalty if the balance owing is not paid to the Agency in full 30 days prior to occupancy. 5.7 All payments made within 20 days of occupancy must be made by certified cheque or valid credit card. 6. Alternative Accommodation 6.1 In the highly unlikely event that the Agency shall be unable to arrange the holiday accommodation requested by the Vacationer, the Agency shall attempt to arrange alternative holiday accommodation of a similar type and cost and standard and in a similar location as that originally requested by the Vacationer. If the alternative holiday accommodation and/or rate, is not acceptable to the Vacationer the Agency shall refund in full, to the Vacationer all monies paid by him/her to the Agency. 6.2 Requests by the Vacationer for alternative accommodation and/or dates, will be processed only if the original booking property/time can be re- booked, and will result in an additional administrative charge of $100.00 per change. 7. Cancellation Any cancellation made by the Vacationer shall be in writing addressed to the Agency. On receipt of such notice of cancellation, the Agency shall endeavor to re-book the holiday accommodation for the entire period of the original booking. 7.1 If the Agency is successful in re-booking the holiday accommodation for the entire period originally booked it shall refund to the Vacationer all monies paid (whether by deposit or otherwise) less a cancellation fee of $150.00 per period booked. 7.2 If the Agency only succeeds in re-booking the holiday accommodation for a portion of the period originally booked, it shall refund the monies paid relating to the period re-booked, less a cancellation fee of $150.00 per period booked. 7.3 If the Agency is unable to re-book the holiday accommodation at all then all monies paid by the Vacationer (whether by deposit or otherwise) shall be forfeited to the Agency. 8. Ownership of the Holiday Accommodation The Agency does not own or operate the holiday accommodation which it books on behalf of the Vacationer and accordingly, use of the holiday accommodation is subject to the Terms and Conditions of each of the Property Owners. 9. Representation The information contained in any printed materials or internet web page is believed to be accurate at the time of printing/viewing. However, the Agency reserves the right to make alterations thereto and the Agency shall endeavor to inform the Vacationer of such alterations. If the alterations relate to fundamental elements or services, the Agency shall attempt to provide comparable fundamental elements or services. If these comparable elements or services, prove unacceptable to the Vacationer the Agency shall bear no responsibility other than to provide an appropriate refund for those unavailable fundamental elements or services. 9.1 Fundamental elements refer to water systems, plumbing and electrical systems, major appliances, such as refrigerator and stove. 9.2 Fundamental elements do not refer to recreational items such as boats, motors, televisions, DVD, hot tubs, internet access, computers or satellite dishes. These elements are provided at the discretion of the property owner as an added feature for the Vacationers use. While every attempt will be made to ensure that such equipment is in working order during a holiday, should breakdown or some other situation occur whereby these elements are not available for the term of the holiday, neither the Agency nor the Property Owner take responsibility for replacing the elements or refunding any part of the rent to Vacationer for the lack of use of these elements. 9.3 Neither the Agency or the Property Owner accepts responsibility for weather conditions or changes to water levels or conditions at neighboring cottages. 10. Number of Persons Using the Holiday Accommodation The number of persons present overnight and during the day on the property shall not exceed the number of guests listed on the booking agreement, without prior authorization from the Agency. 10.1 Vacationers who contravene the maximum numbers of adults and children (individuals 16 years old and older at considered adults ) permitted at each cottage will be subject to immediate eviction without refund or an additional nightly charge of $200.00 per person, at the discretion of the Agency\ Owner. 10.2 There will be no subletting of the cottage property permitted. Where separate parties will be occupying the property at different time periods, booking forms must be completed for each party. 10.3 There shall be no camping, tenting, or otherwise placing auxiliary accommodation facilities on the property without prior written authorization. 11. Access The Property Owner and/or the Agency’s agents shall be allowed access to holiday accommodation at any reasonable time during any holiday occupancy. 12. Repair 12.1 The Vacationer shall keep the holiday accommodation and all furniture, fixtures, chattels, fittings, and effects in or about the holiday accommodation in the same state of repair and condition as at the commencement of the holiday, and shall leave the holiday accommodation in the same state of cleanliness and general order in which it was found. Failure to do so, to the satisfaction of the Owner/Agency, may result in a damage/cleaning charge being levied. 12.2 The Vacationer shall not rearrange the furniture or fixtures in the house. 13. Other Conditions of Booking The Vacationer shall abide by the conditions of booking and any other instructions contained in the Household Rules, Inventory Listing and/or as noted on the face of this form. All such conditions apply to guests visiting the property, whether day visitors or overnight. 13.1 Any Vacationer who contravenes said conditions shall be subject to immediate eviction without refund and/or a penalty of $100.00 per day at the discretion of the Agency. 13.2 Any Vacationer requesting return of items left at a property will be subject to a minimum $25.00 Administration fee for return of said requested items. 14. Pets 14.1 Pets are only permitted on the property if they are indicated on the booking application form and approved by the owner. The number of pets is restricted to one, unless prior, written authorization is obtained by the Vacationer. 14.3 The Vacationer acknowledges that the Owner and/or Agency accepts no liability for any pets or their actions. 14.4 Guests visiting the cottage are not permitted to bring a pet without the express written permission. 14.5 The Vacationer Further agrees to abide by all local bylaws and pay the Owner the total value of any damages caused by the pet. 14.6 Any Vacationer who contravenes said conditions shall be subject to immediate eviction without refund and/or a penalty of $100.00 per day at the discretion of the Agency. 14.7 If a property is “NO PETS” restricted, please note this does not necessarily mean the cottage has not had pets present at some time. The Agency takes no responsibility for conditions arising from allergies at any cottage, whether noted as “NO PETS” or not. 15. Inventory Listing/Household Rules/Route Directions/Booking Confirmations The Agency will provide the Inventory Listing, Household Rules, Route Directions for the holiday property once the total cost of the vacation has been received. These documents shall be considered to be an extension of this Booking Terms and Conditions and the Vacationer shall abide by all instructions and information contained therein. If the Vacationer has not received these documents one week prior to the holiday period, the Vacationer shall notify the Agency and obtain said documentation. 16. Keys 16.1 The Vacationer agrees to return the cottage keys as directed in the house rules 16.2 The Vacationer agrees to pay a $20.00 charge for failure to return the keys within the stipulated time. 17. Consumer Report The Vacationer is hereby notified that a consumer report containing credit and / or personal information may be referred to in connection with this transaction and authorize the Agency to obtain such a report. 18. Proof of Insurance Coverage The Agency reserves the right to request proof of a home/contents insurance of each Vacationer to demonstrate that any damage made at the property will be covered by the Vacationer’s home/contents insurance. 19. Electronic Documents Act By selecting “I Agree, Reserve this Property” on the booking interface of the www.rentcottage.com web site, the Vacationer understands and agrees that they are entering into a legal binding agreement as per the authority Ontario Electronic Commerce Act, RSO 2000.NOTICE Unless specifically stated linens and towels are not provided with the holiday accommodation


Please Contact david@cottagevacations.com with all owner-related questions
Please Contact info@cottagevacations.com with all renter-related questions
Address: 3 - 10 Brunel Rd Huntsville ON P1H 2A9
Office Hours: Mon-Fri 9:00am-4:30pm (Year Round)
Our staff will monitor calls to the after-hours line. Emergencies will be answered while all other inquiries will be responded to on the next business day.
Contact Number: 1 (877) 218-5370
Emergency After-Hours Number: (226) 668-7039

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